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As part of our ongoing development and investment Optica Security Systems are now fully automated. Our Alarm Master Data Management software has been rolled out to all engineers handsets. The new software will allow receipt of Calls and Maintenance's speeding up our response times for clients. Jobs can be signed of and sent back to the office in real time with automatic updates off job statuses with instant access to paperwork and reports within the office. #AudienceEngagem
As part of our ongoing commitment to adapt and improve we have recently updated our telephone systems to a fully IP internet based system with dual Broadband lines for full back up. The systems are now digital providing enhanced speech and lots of high tech applications. Automation provides instant updates and separate voicemails for each member of staff with fully automated out of hours voice messages relaying dispatch numbers for clients. #Blog #AudienceEngagement
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